Reclamations

Please prioritise contacting the retail partner from whom you received the device.

Please contact us using the online form before sending in your products for repair/inspection and follow the instructions below to ensure a smooth process.

  • Fill in the form directly online,
  • Receive the processing number and enclosure slip by e-mail
  • send in with your device.

If you have any further questions for our service department, please send an e-mail to awg-service@idexcorp.com or call us on +49 (0) 7340 918898-880.

Online form

Reklamation (EN)

Geräteinformationen


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Address

AWG Fittings GmbH
A Unit of IDEX Corporation
Bergstraße 25
89177 Ballendorf

Contact

Tel: +49 (0) 7340 91 88 98-0
Mail: awg-info@idexcorp.com